Last Updated: August 2026

1. About Us

This website is operated by:

Soprex d.o.o. Takovska 45a 11000 Belgrade, Serbia

Company registration number: 103102753 / 17514784, Email: info@soprex.com Website: https://soprex.ai

2. Acceptance of Terms

By accessing or using this website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and any policies incorporated by reference, including our Privacy Policy and Cookie Policy.

If you do not agree to these terms, please discontinue use of this website immediately.

These Terms apply to all visitors, whether accessing the website as a guest, a prospective client, an existing client, a partner, or in any other capacity.

3. Website Purpose and Nature of Information

This website is operated for informational and commercial purposes — to present Soprex, its services, expertise, solutions, case studies, and company activities to prospective and existing clients and partners.

All content published on this website is provided for general informational purposes only. Nothing on this website constitutes or should be interpreted as:

• Professional, legal, financial, or technical advice
• A binding offer or proposal
• A guarantee of specific outcomes or results
• A representation that services described are available in all jurisdictions

Soprex recommends that any decisions based on information found on this website be made only after independent professional consultation appropriate to the specific situation.

4. Intellectual Property

All content published on this website is either owned by Soprex d.o.o. or used with appropriate permission from the relevant rights holder. This includes, without limitation:

• Text, copy, and editorial content
• Graphics, illustrations, and visual design elements
• Logos, icons, and branding assets
• Photography and video content
• Software, code, and website architecture
• Case study materials and documentation
• Downloadable files and resources

The Soprex name, logo, brand identity, and associated proprietary assets may not be reproduced, distributed, modified, or used in any form without the prior written permission of Soprex d.o.o.

Unauthorised use of Soprex intellectual property may constitute infringement under applicable copyright, trademark, or unfair competition law and may give rise to civil or criminal liability.

You are permitted to view, print, and share website content for personal, non-commercial purposes, provided that you do not modify the content, remove any attribution, or represent the content as your own.

5. Acceptable Use

You agree to use this website only for lawful purposes and in a manner consistent with these Terms. You agree not to:

• Access or attempt to access systems, data, or areas of the website for which you are not authorised
• Introduce, transmit, or distribute malware, viruses, ransomware, spyware, or any other malicious or harmful code
• Conduct denial-of-service attacks, scraping, crawling, or automated data extraction without prior written consent
• Use the website to transmit unsolicited commercial communications or spam
• Impersonate Soprex, its employees, partners, or any other person or entity
• Interfere with or disrupt the security, integrity, or performance of the website or its underlying infrastructure
• Collect, harvest, or store personal data about other users without their consent and without a lawful basis under applicable data protection law
• Use the website in a manner that violates any applicable local, national, or international law or regulation

Soprex reserves the right to suspend or terminate access to the website, without notice, for any breach of these acceptable use provisions.

6. Accuracy and Availability of Content

Soprex makes reasonable efforts to ensure that the information published on this website is accurate, current, and complete at the time of publication. However, information about services, technologies, team composition, and company details may change over time.

Soprex does not warrant that:

• The website will be continuously available or free from interruption
• The content is free from errors, omissions, or inaccuracies
• The website is free from security vulnerabilities or malicious content introduced by third parties
• The website is compatible with all devices, browsers, or operating systems

Soprex reserves the right to modify, update, suspend, or discontinue any part of the website at any time and without prior notice.

7. Third-Party Links and Services

This website may include links to third-party websites, platforms, or services for reference or informational purposes. The inclusion of any link does not imply endorsement, sponsorship, or affiliation.

Soprex has no control over, and accepts no responsibility for:

• The content, accuracy, or availability of linked external websites
• The privacy practices, terms, or data handling of third-party services
• Any products, services, or transactions entered into via third-party websites

You access any linked third-party website at your own risk and subject to the terms and conditions of that website.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Soprex d.o.o., its directors, employees, agents, and subcontractors shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary loss or damage arising from or in connection with:

• Access to, use of, or inability to use this website
• Reliance on any information, content, or material published on this website
• Errors, omissions, inaccuracies, or interruptions in website content or availability
• Security breaches, data loss, or unauthorised access resulting from third-party actions beyond Soprex’s reasonable control
• Decisions made on the basis of content found on this website

Where liability cannot be excluded by law — including under mandatory consumer protection or data protection legislation — such liability is limited to the minimum extent permitted.

Nothing in these Terms is intended to limit or exclude any rights you may have under applicable mandatory law.

9. Data Protection and Privacy

Soprex d.o.o. is committed to processing personal data lawfully, fairly, and transparently, in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable, and the Law on Personal Data Protection of the Republic of Serbia.

For full details on how Soprex collects, uses, stores, and protects personal data, please refer to our Privacy Policy.

For privacy-related enquiries, contact: privacy@soprex.com

10. International Data Transfers

Soprex operates internationally and may work with clients, partners, service providers, and subcontractors located outside the Republic of Serbia, the European Economic Area (EEA), or the United Kingdom.

Where personal data is transferred to countries that do not provide an equivalent level of data protection, Soprex implements appropriate safeguards — such as standard contractual clauses or other mechanisms recognised under applicable data protection law — to ensure that the transfer is lawful and that adequate protection is maintained.

11. Cookies and Tracking Technologies

This website uses cookies and similar technologies — including session cookies, persistent cookies, and analytics trackers — to support website functionality, measure performance, and improve the user experience.

You may manage cookie preferences at any time via the cookie consent mechanism on this website or through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

For full details on the types of cookies used, their purpose, and how to manage them, please refer to our Cookie Policy.

12. Accessibility

Soprex is committed to making this website accessible and usable by all visitors, including those using assistive technologies. We work continuously to align with recognised accessibility standards, including WCAG 2.1 Level AA where practicable.

If you experience accessibility barriers on this website, please contact us at info@soprex.com and we will make reasonable efforts to address the issue.

13. Changes to These Terms

Soprex reserves the right to amend, update, or replace these Terms & Conditions at any time and without prior notice. The revised version will take effect from the date displayed at the top of this page.

We encourage you to review these Terms periodically. Continued use of the website following publication of any changes constitutes your acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Serbia.

Any dispute arising out of or in connection with these Terms, or the use of this website, shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Serbia, without prejudice to any mandatory jurisdictional rights that may apply under applicable consumer or data protection law.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable under applicable law, that provision shall be deemed severable from the remaining Terms, which shall continue in full force and effect.

16. Entire Agreement

These Terms & Conditions, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Soprex d.o.o. with respect to your use of this website, and supersede all prior agreements, representations, or understandings relating to the same subject matter.

Contact Information

Soprex d.o.o. Takovska 45a 11000 Belgrade, Serbia

General enquiries: info@soprex.com Privacy enquiries: privacy@soprex.com Phone: +381 11 334 2545